Product Overview
Service Optimization
A Connected Culture
How can you wow hotel guests and empower teams, all while cultivating a deeply connected culture? From ensuring basic customer needs are met, to executing highly personalized and anticipatory service, Amadeus Service Optimization solutions prioritize behind-the-scenes work to inspire exceptional stays. Globally supporting hotel properties spanning across 175 countries, industry leaders trust Amadeus Service Optimization solutions to make a world of difference in automating hotel operations, reducing labor costs, improving service speed and engaging teams.
Specifications
With Amadeus Service Optimization, you can:
Analyze budgets and planning analytics
Engage employees
Streamline hotel operations
Increase and track productivity
Automate hotel operations and workflows
Communicate across departments
Locate your hotel staff at any time
Integrates into life saving devices
Prioritize work
Dispatch work tasks
Communicate in real time
Personalize the guest experience
Increase positive online reviews
Create loyal customers
Deliver an elevated level of service
Ability to address issues from daily simple to complex issues.
Improving Staff-Facing Technology Ranks in the Top 5 Priorities
Human connection and collaboration are the very core of hospitality. And paired with technological innovation, hoteliers now have the power to unlock elevated service levels needed to meet modern hotel guest expectations. Amadeus Service Optimization / HotSOS Housekeeping Software offers a portfolio of innovative cloud-based hospitality solutions built to work across departments—from housekeeping and engineering to front of house and maintenance staff.
Which HotSOS software is right for you?
HotSOS Select
(Amadeus Service Optimization) Enables select service hotels to manage:
HotSOS
(Amadeus Service Optimization) Enables all hotel properties to manage:
HotSOS Housekeeping
(Amadeus Service Optimization) Enables all hotel properties to manage:
Bring a Spirit of Connected Culture that will Truly Resonate with Both Teams and Hotel Guests.
Fast paced environments and growing changes in consumer demands are driving an increased need for hotel service optimization. One that intelligently communicates between departments, automates operations and removes friction from manual processes. One that utilizes advanced reporting data, aiding in budget planning and accountability across your portfolio. And one that, from allocating rooms to recognizing patterns in guest behavior, can raise service levels to unprecedented heights. That is why thriving hotels around the world are investing in Amadeus Service Optimization to ensure the guest’s journey leaves a vivid imprint long after they’ve gone.
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