Clickpoint Platform

Outbound Dialing Software Advantages

Lead Prioritization

Prioritize leads and guide salespeople to make the next call, text, email, or schedule the next appointment.

Local Presence

Call more leads with integrated click-to-dial, power dial, and preview dial with local presence. Purchase individual area codes and increase contact rates.

Sales Scripts

Create dynamic sales scripts to help your sales team get off the ground fast without a ton of training.

Notifications & Screen Pops

Respond to new leads instantly with a notification and screen pop for phone calls, opened emails, text replies, and upcoming appointments.

Pre-Recorded Voicemails

Salespeople can create pre-recorded voicemails that they can leave with the click of a button, saving time between calls, while improving dial efficiency.

Call Transfer

Salespeople can directly transfer calls to other salespeople or teams and other queues with the click of a button.

Convert More Calls With Call Distribution & Tracking

Purchase or Port

Search for and purchase local or toll-free numbers or port your existing numbers to capture inbound calls. Use your numbers on landing pages, print, direct mail, or with any marketing campaign.

Call Flows

Create call flows that deliver your inbound calls to call centers, teams, or branch locations using a variety of delivery rules like state, area code, zip code, and more to get your calls to the right salesperson.

Queue-Based Routing

Create teams in queues where RingResponse looks for available users, then utilizes sophisticated routing rules like Round Robin or Shotgun to ensure inbound call delivery.

Redirect Calls

When your team is unavailable, RingResponse can redirect calls to an overflow queue, to another subsequent call center, branch location, or salesperson.

Screen Pops

Ensure every inbound call is associated with a marketing campaign, eliminating manual lead creation, and providing useful lead details to the appropriate salesperson.

Inbound IVR Menu

Use keypress in your incoming call message to direct callers to the right team like sales, support, admissions, billing, or processing.

Lead Management Software Advantages

Lead Prioritization

Prioritize leads and guide salespeople to make the next call, text, email, or schedule the next appointment.

Text SMS

Communicate instantly with prospects and leads via a text sms communication center. Create text templates with compliance and opt-out features.

Email Marketing

Convert more of your leads by automating email, delivered at critical stages of the customer journey.

Local Presence

Call more leads with integrated click-to-dial, power dial, and preview dial with local presence. Purchase individual area codes and increase contact rates.

Sales Scripts

Create dynamic sales scripts to help your sales team get off the ground fast without a ton of training.

Notifications & Screen Pops

Respond to new leads instantly with a notification and screen pop for phone calls, opened emails, text replies, and upcoming appointments.

Inbound IVR & Call Tracking

Purchase local or toll-free numbers and use them to capture and route calls from Google CPC campaigns, direct mail, billboards, or landing pages.

Scoreboards

Real-time interactive sales scoreboards highlight team achievement and keep your team on track.

Mobile Lead Management

Manage your leads from anywhere with mobile lead management for both Android and IOS.

Call center Text SMS communication software advantages

Text SMS

Communicate instantly with prospects and leads via the Text SMS communication center. Create text templates with compliance and opt-out features.

Text SMS Templates

Create templates with field tags to personalize outreach to prospects and leads. Ensure message continuity by sending templates that match your brands message.

Text SMS Compliance

Ensure Text SMS compliance with opt-in and opt-out management, using your own approved messages or recommended compliance messaging.

Real-time Sales and Marketing Reporting Advantages

Scoreboards

Real-time interactive sales scoreboards highlight team achievement and keep your team on track.

Custom Dashboards

Create your own sales dashboard that updates in real-time, then share it with anyone on your sales team.

Marketing Source Reports

Quickly spot underperforming marketing sources, highlight contact rate, contact to close, and more.

Distribution Reports

View the performance of your lead routing campaigns with real-time, actionable information to help guide decisions that will get the most out of your leads.

Sales Performance Reports

View sales performance by individual, teams, or branch locations, with filters for specific lead sources, distributions, and statuses.

Marketing Automation Reports

View email open rates, text SMS response rates, and inbound call response from numbers purchases or ported to RingResponse.

Reach More Prospects With Drip Email Campaigns

Email Marketing

Convert more of your leads by automating email, delivered at critical stages of the customer journey.

Email Templates

Create and group email templates to be used by salespeople or different branch locations. Insert field tags to personalize communication for prospects and leads.

Email Nurture

Purchase local or toll-free numbers and use them to capture and route calls from Google CPC campaigns, direct mail, billboards, or landing pages.