SMS Campaigns

What is an SMS campaign?

 SMS campaign is a one-to-many broadcast scheduled to deliver a promotional or transactional message. Exotel SMS Campaigns supports static and dynamic SMS types with real-time campaign wise analytics.

Schedule campaigns that work

sms

Ensure better deliverability, at scale

Leverage on an always-available and highly scalable cloud platform with best-in-class delivery rates and the least latency times with backup routes.

better cx with personalised sms campaigns

Drive better CX with personalised campaigns

Broadcast dynamic SMSes easily with custom attributes in vernacular Indian languages.

Ease of executing SMS campaigns

Run better campaigns with real-time monitoring

Take decisions on the fly, backed by data with real-time campaign level dashboards and reporting. Pause and resume campaigns to optimise for better results.

set up sms campaigns in minutes

Setup campaigns in minutes

Schedule SMS campaigns quickly with a simple and easy to use intuitive dashboard. Ensure all checks by testing SMS before campaign launch.

DLT compliant and secure platform

Manage bulk SMS templates and sender IDs at scale on a DLT ready, and ISO certified secure campaigning tool.

Use cases

Run personalised promotions with SMS campaigns

Run personalised promotions

Broadcast personalised marketing campaigns with offers and coupon codes.

Send timely reminders

Remind customers about payment dues, appointments, events and more.

SMS campaigns

Deliver relevant updates

Keep users informed on account, company or order updates.

SMS campaigns

Survey and feedback

Collect responses in the form of surveys or customer feedback.

Launch campaigns in minutes

Upload a list of contacts

Upload a .CSV file with recipient numbers and other relevant details to send a personalised message using dynamic SMS.

Select template and Sender ID

Choose a DLT approved message template and sender ID. Customize the template with variables mapped from the CSV.

Test, schedule and monitor

Perform final checks by testing before a campaign launch. Monitor campaigns with live dashboards and take actions based on performance.

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Equipped with robust features

High scale

Reach up to 5 lakh contacts in a single SMS campaign.

Dynamic SMS

Send dynamic SMS with custom attributes like name, order ID, etc., imported from a CSV.

Real-time insights

Gain actionable insights and rich campaign level reports in real-time.

Complete control

Test before you launch a campaign. Pause and resume when required.

Calculate estimated cost

Know your costs before broadcasting a campaign.

schedule sms campaigns

Schedule campaigns

Set campaigns live immediately or at a future date.

Multilingual

Run SMS campaigns in all vernacular Indian languages.