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ai-InteleKt

Customer Management | CRM Software
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Product Overview

Boost Your Sales Growth with FiO ai-InteleKt

Boost your Customer Experience with Unrivaled data. Predictive analytics. Scalable growth.

Say goodbye to marketing tunnel vision and solutions that just don’t cut it. Say hello to a turnkey, flexible platform that drives real-time buying decisions and adjusts to your business needs and empowers you to create seamless, omnichannel experiences that adapt to each customer, from the first touchpoint to the last. FiO ai-InteleKt implements Hyper-Personalization, Prescriptive Analytics, Customer Journey Analytics, & Closed Loop Integration.

Specifications

GET PERSONAL

Hyper Personalization

Hyper-Personalization allows you to create deeply personalized customer journeys of your brand through coordinated, informed actions & campaigns. Track the journey taken by each lead and customer so you always know their preferred path, chosen messaging, service background or purchase history.

Create real customer lifetime value utilizing a 360 single view of each customer.

Drive Decisions

THINK AHEAD

Prescriptive Analytics

Predictive Analytics Take control of your customer’s lifetime value by employing the power of true artificial intelligence (AI). Forecast outcomes based on behavioral data, historical sales, and actions to accelerate the customer journey toward your desired outcome or goals, such as purchasing a product or requesting a quote for service.

Analyze The Journey

Customer Journey Analytics

SEE EVERYTHING

Customer Journey Analytics

Customer Journey Analytics Know every step your customer makes on their journey through your brand ecosystem and turn data into profits with a customer data platform that stores, connects, and combines customer data from website interaction, purchases, engagement, attributes, market data, and more.

KEEP IT TOGETHER

Closed Loop Integration

Closed loop integration is essential to the success of a future-ready brand. By unleashing siloed data from various department systems and untiing it in one location, you give your entire ecosystem access to customer intel that ensures a superior customer experience starting at initial brand touchpoint and through every interaction on their perosnalized journey.

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