Product Overview
Language I/O's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With our unique machine translation technology, we can get your team up and running with accurate, secure translations for your company and industry within 24 hours.
Specifications
Tune translations to your brand
Our self-improving glossary customizes each multilingual conversation to your brand. Industry- and company-specific terms are translated accurately, keeping things clear for customers and agents alike.
Support customers in more than 150 languages
By communicating with customers in their native language, agents can provide a world-class support experience. We generate accurate solutions for obscure and commonly difficult-to-translate languages, and we don’t require English to be the source or target language for translations.
Conversations powered by the world’s best technology
Language I/O’s aggregation layer consists of the world’s best neural machine translation (NMT) engines. When a translation request hits our server, our technology automatically detects the best NMT engine for the content based on the involved languages and use case.
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