Product Overview
Netformx SuccessXpert
Automate Customer Success management
Coming Soon — Netformx SuccessXpert is a Cisco Partner-ready Customer Success Management platform that instantly enables Customer Success and Customer Experience teams to manage their Customer Experience (CX) motions to:
Automatically calculate the customer success health scores
Simplify and scale customer interactions according to their custom playbooks
Deliver customized Alerts and Notifications
Complete steps to ensure Lifecycle Incentive rewards are earned and paid
Ensure the customer’s desired business outcomes are realized
Comply with Cisco CX Advanced Specialization automation tool requirements
Automated Cisco data feeds thereby eliminating manual uploads
SuccessXpert is designed by Cisco Partners for Cisco Partners, and built with Netformx’ proven track record of enabling Cisco Partners, with industry leading data collection, correlation, analytics, insights and presentation.
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