Integration & Customization

OUTLOOK/GMAIL/OFFICE365/TEAMS

Streams can seamlessly plug into Google Gmail and Microsoft Outlook, Office365 and Teams to provide business-quality telephony capabilities while maintaining the Microsoft user experience.

3RD PARTY CRMs

Streams plugs into 3rd party CRMs like Salesforce.com, Zoho, Zendesk and Freshdesk to provide telephony capabilities including outbound calling, screen pops and call dispositioning.

SSO PROVIDERS

Streams supports Microsoft Active Directory as well as other 3rd party Single Sign On providers such as Octa and OneLogin.

ACTIVE DIRECTORY

Streams supports Microsoft Active Directory so you can manage users from a single directory. Create Streams users from Active Directory with both standard and customer fields support.

CLICK-TO-CALL API

Programmatically make calls from your applications. Use your own front-end application and Streams' reliable voice network to make or receive calls anywhere in the world.

CALL DETAIL RECORDS API

Programmatically access call detail records. Manage and monitor all your Streams communications from a central application. Access call detail records for analytics.

CALL RECORDINGS API

Programmatically access and manage call recordings. Access or delete any or all call recorders for a user.

SMS API

Programmatically send and receive SMS messages. Deliver powerful CRM based SMS messages to rpospective customers or partners seamlessly.

ACCOUNT USER INFORMATION API

Programmatically access account user information.

ACCOUNT USER MANAGEMENT API

Programmatically create, delete and manage account users securely using 3rd party SSO authentication. Simplify and centralize user management under 3rd party applications such as Active Directory.

MORE APIS TO COME...

Our Streams API library continues to grow and expand as we provide access to all of Streams services.