Product Overview
Our All-In-One Cloud
ALL-IN-ONE BUSINESS COMMUNICATIONS
Unified communications, team messaging, file sync & share and business analytics from the only all-in-one, customizable cloud solution.ALL-IN-ONE SOLUTION
Streams all-in-one approach seamlessly integrates all your business communications and sharing services into a single fully customizable, easy to use application that is HIPAA secure and can be centrally administered.
Specifications
BUSINESS-CLASS TEAM MESSAGING
Create unlimited team rooms and persistently share multi-media content with multilevel access controls and integrated real-time communications at your finger tips.
POWERFUL VIDEO/TEAM CONFERENCING
Set up and conduct unlimited video conferences with full screensharing and secure cloud recording. Advanced security features virtually eliminate "video bombing".
INTEGRATED CALL CENTER
Set up unlimited call queues with music on hold, call back, push/pull, and agent transfer capabilities. Supervisory modes improve training and customer satisfaction.
BUILT-IN FILE SYNC & SHARE
Securely upload unlimited content to the cloud, sync custom content to your local devices, easily share files and folders to team rooms with Streams HIPAA compliant SmartBox service.
BUSINESS INTELLIGENCE ANALYTICS
Built-in analytics and graphical reports allow you to monitor over 100 customizable performance metrics in real-time and over time to keep your business at maximum performance.
FULLY CUSTOMIZABLE & OPEN
Streams AppDesigner provides a programmatic environment for creating custom communications applications and Streams Open APIs allow CRMs and 3rd party apps to communicate directly with Streams.
RELIABILITY
With redundancy built-in to every level from hardware to servers and connectivity, you can be confident that PanTerra will maintain your business continuity 24/7/365. Full monitoring and auto-recovery algorithms are designed into every service.
AVAILABILITY
PanTerra delivers historically proven 99.999% service uptime with resiliency and redundancy built into every service.
SCALABILITY
With a 100% cloud infrastructure, PanTerra can deliver virtually unlimited scalability for your enterprise to deploy and accelerate growth anywhere in the world.
SECURITY
PanTerra is the only cloud service provider that offers full end-to-end HIPAA/HITECH compliant secure cloud service. Data is encrypted in-transit as well as at rest in the cloud. Full Multi-Factor Authentication of all devices ensures your data is secure.
QOS
PanTerra monitors and maintains Quality of Service (QoS) 24/7/365 to ensure your business operates at peak performance Both inter and intra service QoS metrics are monitored.
SLA
PanTerra maintains and guarantees the highest levels of Service Level Agreement (SLA) available and with a 30-day money-back guarantee, you can be confident in deploying Streams to your enterprise.
SUPPORT
PanTerra's award-winning 24/7/365 "30-second" instant response live support is the best in the industry and supports multiple-contact methods including voice, text, deskshare, web meeting, email and fax.