Einstein

Customer Management | CRM Software

https://www.salesforce.com/ 4157720753

4.0

1 reviews

Home List of Products Salesforce Einstein

Innovate and automate fast with AI across Salesforce.
Empower everyone with built-in intelligence to engage with empathy, increase productivity, and scale customer experiences.
ENGAGE WITH EMPATHY
Connect from a place of understanding.
Get deep insights from your customers based on past interactions.
Use these insights to strengthen relationships, prioritise leads, cases, and campaigns to drive your business forward.
INCREASE PRODUCTIVITY
Work better with Einstein as your smart assistant.
Help your employees get more done in a shorter amount of time with intelligent case classification, next best actions, and recommendations.
Provide them with the answers and information they need quickly while automating the best action to take.
SCALE CUSTOMER EXPERIENCES
Deliver faster, more personalised customer service.
Use smart bots to answer common customer questions so your agents can address more complex cases.
Arm your agents with AI that helps them take on tough cases with recommendations, replies, and knowledge.

MACHINE LEARNING
Get more predictive about your business and customers.
Machine learning uses past data to predict what will happen in the future with minimal programming.
NATURAL LANGUAGE PROCESSING
Extract meaning from every piece of text.
Use natural language processing (NLP) to find linguistic patterns you can use to answer questions, respond to requests, and identify conversations about your brand across the web.
COMPUTER VISION
Get the full picture of your products and brand.
Computer vision includes visual pattern identification and data processing to track your products and brand, recognise text in images, and more.