Product Overview
CONTACT PRO
First-class omnichannel support experience for your team and customers
Provide five-star omnichannel customer service with a single solution. Calls, emails, web chat, video, SMS, and messaging apps are now all in one place!
Specifications
All channels
Enjoy 100% reach on any channel with super simple configuration and get access to all new channel releases!
Intelligence
Smart message routing and transcoding let you send messages across multiple channels effortlessly - and with Chatlayer, it's easy to add conversational AI capabilities!
Personalization
Get unified contact profiles, retain conversational context across multiple channels, and enhance customer experience with rich media and personalized content.
Easy integration
Reach your audience on any channel with a single API, quickly add new channels to accommodate new business needs or market changes, and integrate with any service or platform.
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