PowerSuite Cloud Managed Services

Software-Driven

The powerful advantage of leveraging our PowerSuite operations software running as the backbone of this service allows our team to easily automate and scale your collaboration or communications platform.

Operations Engineer Experts

Our certified and experienced experts deliver rapid resolution and root cause analysis based on PowerSuite diagnostics and troubleshooting.

Full Service Operations Dirty Work

PowerSuite Managed Services provides 24×7 patching, configuration management, monitoring, and diagnostics from our global Operations Centers.

Full Lifecycle Satisfaction

PowerSuite Cloud-Managed Services is backed by a solid Service Level Agreement (SLA), which dramatically reduces downtime and lets you maintain expected dial-tone and collaboration service and security levels.

microsoft 365 managed services

Microsoft 365 Cloud Managed Services

24x7 Collaboration And Communications Hand-Holding

PowerSuite™ combines software, certified operations engineers, and processes to create the industry’s leading managed service for collaboration and communications platforms. PowerSuite Cloud-Managed Services features multiple global operations centers, 24×7 operations engineer coverage, and, most of all, the choice of multiple platforms for support.  

Hybrid

Explosion

One of our large global consumer packaged goods customers needed assistance working through an “explosion” of WFH scenarios, coupled with an on-prem to cloud UC transformation.  PowerSuite Services delivered with high quality audio and video conferences and high user satisfaction scores.  

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Full Ecosystem Management

One of our large global energy customers required services not just for their UC platform, but also to program manage a consolidated set of multiple services for room systems, contact centers, hardware and infrastructure.  The PowerSuite Services management system cleanly merged and administered all services.     

Governance

Simplification

One of our large APAC customers needed assistance with the complexities of administering a secure collaborative environment for Microsoft Teams and adjacent Office365 applications.  PowerSuite Services provided 24×7 consultative governance and enforcement. 

Cloud Managed Services for Collaboration Security will provide:

Guest access insights and other security analytics reporting

New policy creation and assignment, including time-boxed policy assignment

Policy status monitoring, change management, and compliance reporting

Policy enforcement to help de-risk data exposure