Product Overview
Integrations
Organizations require collaboration tools to seamlessly integrate with work processes.Wire offers a broad set of integrations. Integrate your On-Premises solution with customer retention platforms, development tools, customer management platforms or financial platforms. The Wire API also allows organizations to build Bots to better integrate Wire in workflows or information cascading.
Specifications
Simplified User Access Experience - SSO & SAML
Wire comes with an out-of-the-box solution for SAML integration with the most common identity management providers like Microsoft, Okta or OneLogin. The API can be further customized to meet specific requirements of bespoke or On-Premises solutions. This provides a seamless user experience for login and password reset.
Streamline User Onboarding - Provisioning (SCIM)
Wire comes with a SCIM API allowing organizations to manage end-users from a central place. Organizations can enable provisioning or de-provisioning of users from the most common user management systems like Microsoft, Okta or OneLogin.
Optimize Processes and Workflows - APIs
Financial Services – Wire allows financial systems to deliver notifications when payments have been made or subscriptions renewed.
Development – Wire allows organizations to build integrations to Github and Jira allowing notifications on ticket or development status to be shared among the team.
Compliance – Wire allows organizations to integrate with compliance systems and set retention policies for information.
API – Wire’s Open Bot API also allows organizations to build their own custom Bots.
Quality Experience - Service-Level Agreement (SLA)
Wire understands the importance of the day-to-day operations of the platform and our Enterprise and Government products come with Service Level Agreement, Service Ticketing, access to knowledge databases and Customer Success.
We support our customers from technical onboarding all the way to ensuring user training is executed to the highest standards.
Training, adoption programs, guides & kick-off calls
Dedicated customer success
Tips & tricks to maximize your Wire solution
Monthly newsletter and operational statistics
