Product Overview
Conversation intelligence
Unified business communication and collaboration tools
Conversation intelligence platform for sales teams Close deals fast and delight your customers with Zoom’s sales conversation intelligence tool for Zoom Meetings.
Specifications
Reduce anecdotal feedback and quickly identify areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.
Forecast more accurately
Digestible, aggregated insights integrated into your CRM give context on your sales funnel, highlight deals that need attention, and identify pipeline trends.
Understand sales deals better
View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.
Review your calls to determine what questions and topics were most engaging, which next steps make the most sense, and receive an engagement and sentiment score.
Improve your presentation skills
Present like a pro with insights such as talk-listen ratio, talking speed, patience, use of filler words, sentiment analysis, and more.
Automate the way you work
CRM integration paired with features like transcription highlights automate documentation and remind sellers of next steps to keep deals moving.
Replicate best practices and onboard sellers faster
Showcase sales best practices with curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training.
Evaluate your marketing messages faster
Give your marketing teams access to your sales calls to understand which messages are working and which are not.
Improve your competitive strategy
See which competitors are mentioned the most, why you’re winning or losing against them, and what sentiments are commonly associated with them.