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Bitrix24

Communications

Customer Management | CRM Software
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Product Overview

Bitrix24 is a comprehensive intranet platform for collaboration and communication between the company employees and even external users.

The platform has a fixed amount of users for each subscription plan what makes adding new people easier. Bitrix24 is available as a desktop or mobile app, or directly from an Internet browser. Employees can just get a link and become a user of the account. The same story with external users with limited access. Cooperating with partners, freelancers, or clients becomes more effective.

After you added all your team, set up your work. Bitrix24 intranet is shaped like a regular social network. Users can participate in chats, calls and video conferences - private, group or companywide. They can also manage documents and files online, work in groups, expand knowledge bases and do many other things. Task and project management, HR tools and business processes are also included.

Specifications

Online workspace

Bitrix24 has all the online meeting tools in one place: live feed, chats, phone calls, video calls, and more!

Feed

News, updates, announcements, likes/reactions, appreciation badges, and more.

Employee polling

A quick and easy way to collect opinions from your team, polls are fun, engaging, and super-helpful.

Chat and videoconferencing

Remote or not, your employees will always have a wide choice of communication tools - chats, voice calls, video calls and conferences.

Collaboration

Bitrix24 features plenty of tools for team collaboration and project management, especially for remote teams.

Tasks

Tasks can have checklists and sub-tasks. Task time is tracked automatically.

Calendars

Calendars can be personal, group, or company. Two-way sync with other calendars is available.

Reports

After a task is completed, the responsible person sends a report to the supervisor.

HR management system

Bitrix24 can be used as an HR management system as it features attendance management, work reports, workflow automation, and employee directory.

Online time clock

Start/stop/pause working day button, all employee working hours are saved.

Workflow automation

Standard processes like leave requests or expense reports can be automated.

Work schedules

Three types of schedules are available: flexible schedule, shift schedule, and fixed schedule.

Secure document management

Bitrix24 provides reliable cloud storage and an advanced document management system for cloud collaboration across your entire company.

Online document editing

Documents can be stored and edited in the Bitrix24 cloud, private cloud, or your server.

Bitrix24.Drive

Personal, group, and company cloud storage with granular rights for files and folders.

Third-party integrations

Features integrations with Box, Dropbox, Google Drive, Microsoft OneDrive, and more.

Workgroups and projects

Bitrix24 includes a professional project management platform with tasks, projects, workgroups, Kanban boards, Gantt charts, and workload management.

Task templates & automation

Recurring tasks can be automated via robotic process automation.

Different roles in tasks

Every task can feature 4 roles: Responsible, Creator, Participants, and Observers.

Different task view modes

Four task view modes are available: List, Kanban, Planner, and Gantt chart

Knowledge base

Bitrix24 lets you create сreate multiple knowledge bases for the entire company or for specific workgroups/projects that can be accessed from any device.

Visual editor

Easy to create and organize beautiful articles that support multimedia.

Customizable access permissions

Access to certain articles can be restricted for selected users.

Smart search

Finding a page or document in a Bitrix24 knowledge base is always easy.

Product Reference

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