Endpoint Management MSP

What is Endpoint Central MSP?

If you are a managed service provider (MSP), Endpoint Central MSP is a one-stop solution for all your remote desktop and mobile device management needs

The Challenge

As an organisation grows, so does its IT footprint. Most small to medium firms do not have a dedicated IT team and thus reach out to a managed service provider. Moreover, complex remote desktop management needs of such firms have increased exponentially for the past few years. Thus, a managed IT service provider becomes responsible to address all these pain point(s) with the right solution(s). Now there are multiple such tools present in the market and it is the managed IT service provider's task to select the right remote desktop management tool which works for his/her business. One which is highly scalable, secured, can be quickly set-up, easy to navigate, with necessary features, seamless client on-boarding, and most importantly, is light on the pocket! A combination of all such features is hard to come-by and even if it does, it will either be highly complex to set it up and run or might cost you a bomb! Hence, “Capacity Management” becomes mandatory for managed service providers i.e. to keep abreast with the latest technology and apply it in the solution offerings by balancing cost optimization with operational efficiency. In short, getting the maximum value out of minimum resource spending.

The Solution

Endpoint Central MSP is an integrated remote desktop and mobile device management software that helps managed IT service providers to automate management routines for remote desktops, servers, and mobile devices from a central point. The product was designed specifically focusing on managed IT service providers and their requirements along with the growing market needs. For example, besides traditional remote desktop management, a lot of organisations these days provide mobile devices to their employees or allow their employees to work with their own personal devices (tablets, smartphones, chromebook etc.). They want a solution which can not only manage desktops and servers but also have mobile device management capabilities. In summary, Endpoint Central MSP is future ready.

Patch Management

Automate patch deployment for over 850 first and third-party applications. Test patches, roll back deployed ones, track system health statuses, and more.

Software Deployment

Remotely deploy applications to client computers from your RMM software. Find your pick among thousands in our repository. Support endusers with self-service portal.

Mobile Device Management

Manage Android, iOS, and Chrome devices. Wipe, lock, geo-track remote devices, enforce passwords and encrypted backup, restrict camera, etc.

PSA Integration

Integrate your RMM software with ManageEngine's own PSA and manage your clients, billing, projects, tickets, and SLAs with ease.

Asset Management

Track granular asset data for hardware and software, including usage statistics, blacklisted applications, warranty, licenses etc. through our RMM software

Remote Control

Dedicated, built-in, single-click remote control feature for your RMM software with video and audio call support, file-transfer, shortcuts, ability to record sessions, etc.

Power Management

Go green with effective power management by applying power schemes, shutting down inactive computers, and getting system uptime report.

USB Device Management

Restrict and control the usage of USB devices(mouse, keyboard, storage devices etc.) in the network both at the user and computer level.

Configurations

With 50 pre-defined configurations and over 100s of scripts in the script-repository, baseline and manage any and all types of customer environments.