Product Overview
CallWise
Callwise.io is a SaaS platform that invented a cross-channel trigger called Tele-mail that sends an inbound call to sales reps after an event like E-mail open, link click, web form submission, or website visit. Reps are connected with prospects that are interested, engaged, & most importantly, available! ... key ingredients needed to talk with more prospects, set appointments, qualify leads, and ultimately close more deals! Works with every ESP, CRM or Marketing Automation platform within 5 min, without APIs. Ideal for Marketing Agencies, Publishers, Advertisers, Performance Marketing/Affiliate Networks, Pay-Per-Call Affiliates or Networks, B2B & B2C companies that focus on lead generation, inbound call generation, & want to speak with more prospects.
Designed for Agencies to manage numerous campaigns, offers, affiliates, call center reps, DIDs, Etc... If needed, each client can access their campaign analytics via a white label version of the platform. The platform will display all their calls, lead data, call recordings, push to any CRM via API. You or the end client can manage the campaign settings like set operating hours, add/remove reps, trigger delays, phone append, call recording, local presence, and more!
CallWise is used in many industries for marketing agencies, affiliate pay-per-call, data vendors, lead generation (B2B or B2C), appointment setters, call center, staffing/recruiting, travel, collections, capital raising, and even non-profits/charity fundraising causes.
Specialties: Multi-Channel marketing, Cross Channel Marketing, E-mail marketing, sales enablement, inbound call generation, call routing, call tracking, Auto-dialing, lead generation, marketing strategy, Martech, inbound marketing, outbound sales, inbound sales
Specifications
Callwise Features
Our VoIP system has a wide array of features that will revolutionise the way you communicate. It's truly a low-cost, effective, flexible solution that's easy to use and install.
Individual Web portal logins
Every user on the system can log in and manage their own calls, extensions and call recordings.(Recording on £9.50 and above)
Unlimited free calling between extensions
All calls made between extensions on the system are free of charge
Unlimited concurrent inbound/outbound calling.
There is no limit on the number of calls that can be made through the system at any one time
No restrictions on extension location
Log into your SIP extension from wherever is most convenient for each user
Company wide directory and speed dial system
Accessible from web portal or directly from the phone handsets
Multiple 'Call Hunting' groups
Configure as many hunt groups as you need to route your calls as efficiently as possible
Inbound call blocking
Block unwanted spam callers from calling your business
Voicemails delivered as emails
If someone leaves a message/you do not answer their call we will ensure that you receive the details in a media file to the email address of your choice
Time of day based routing
Route inbound calls depending on the time of day, day of the week or even the weekend. Multiple time zone support is also available
Call routing based on inbound caller ID
Prioritise calls from certain customers to route them to specific agents or queuing systems
Instantly changeable voicemail messages per extension
In the admin portal, you can record a new message and have it live on your system at the touch of a button
Outbound Caller ID masking
Allows you to disable the display of your caller ID
Instantly changeable automated attendant system
Give a professional edge with an automated answering system and route calls to the right team
UK geographic, national and international inbound number hosting
We can supply and host telephone numbers in 60+ countries
Full redundancy across the UK & EU
Failure tolerant system is hosted in London and Amsterdam. Calls will continue to work inbound and outbound in the event of a failure
Call divert, transfer and hold
The system allows you to divert calls to a telephone number of your choice without giving the caller your details