Automation

FEATURES

Develop Your Voice Communication Platform

Call Recording & Control

Manage your calls and get insights into the conversation by automatically recording conversations, designing call flows and redirecting calls to the best-suited agents.

Answering Machine Detection

Detect if a human or an answering machine answers the voice API call and forward the calls to a voicemail automatically.

Interactive Platform

Design and add a single or multi-level IVR in your calling flow to provide an engaging and interactive platform to your callers.

Voice Broadcasts

Use voice API to send informational updates to your call recipients by broadcasting a set of pre-recorded voice messages.

Third Party Integrations

Integrate voice API with any third-party application like chatbots and webhook to expand your voice capabilities.

Text-to-speech

Build a responsive and interactive calling application by tailoring your voice messages in multiple languages with text-to-speech.

FEATURES

Speedy, Scalable and Secure Messaging API

Schedule SMS

Plan and run your SMS campaigns according to customer’s availability to ensure customers read intended information.

SMS Broadcast

Send bill reminders, order alerts, promotional and transactional alerts to a large number of audience on one click.

API Logs

Get access to a detailed API log via Servetel’s web panel to track campaign success and debug technical errors.

Integration Assistance

Round the clock support from our product experts ensures SMS API integrates into your application without glitches.

Speedy Delivery

Send tons of messages to geographically spread audience base in seconds using our fast and secure SMS API.

Third Party Integrations

Integrate SMS API with any third-party application like bots and webhook to broaden your product/service deliverables.